Support Center

Get help with onboarding, operations, and technical integration

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Email Us

support@afriglobaltrade.com

Call Us

(+971) 56 847 3806

How Can We Help?

Onboarding

  • • Registration process
  • • Document verification
  • • Account approval
  • • Profile setup
  • • First shipment guide

API Integration

  • • Authentication (HMAC)
  • • Webhook setup
  • • API endpoints
  • • Error handling
  • • Rate limits

Operations

  • • Shipment management
  • • Quoting workflow
  • • Tracking updates
  • • Messaging vendors
  • • Dispute resolution

Billing & Payments

  • • Payment processing
  • • Escrow system
  • • Invoice generation
  • • Fee structure
  • • Payout schedule

Security & Compliance

  • • Data protection
  • • License requirements
  • • Insurance coverage
  • • Terms & conditions
  • • Privacy policy

Troubleshooting

  • • Login issues
  • • API errors
  • • Webhook failures
  • • Payment problems
  • • Technical support